This comprehensive Terms and Conditions template is tailored for a Nigerian business directory and service marketplace, incorporating key local regulations like the Federal Competition and Consumer Protection Act (FCCPA) and the Nigeria Data Protection Act (NDPA).

1. Acceptance of Terms

By accessing or using [Platform Name] (“the Platform”), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our platform. These terms constitute a legally binding agreement between you and [Company Name], a company registered under the Companies and Allied Matters Act (CAMA) of Nigeria.

2. Platform Role

[Platform Name] operates as an online directory and marketplace facilitating connections between business owners, service providers, and consumers.

  • We provide the digital infrastructure for businesses to list services, products, and contact information.
  • We are not a party to the actual transaction or contract between buyers and sellers.
  • We do not guarantee the quality, safety, or legality of the services or products listed by third-party businesses.

3. Account Registration & Eligibility

To use specific features, such as listing a business or posting a service, you must register an account.

  • Age Requirement: You must be at least 18 years old to create a business or consumer account.
  • Accuracy: You agree to provide true and accurate information, including your valid Corporate Affairs Commission (CAC) registration number (RC/BN) if you are operating as a formally registered entity.
  • Security: You are strictly responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

4. Listing Guidelines & Seller Obligations

Businesses and service providers listing on the Platform must adhere to the following:

  • Compliance with Nigerian Law: All products and services must be legal to sell and distribute in Nigeria, complying with the Standards Organisation of Nigeria (SON) and the FCCPA.
  • Accurate Descriptions: Listings must truthfully represent the service or product, including clear pricing (in Naira – ₦) and any applicable terms of service.
  • Taxes: Sellers are solely responsible for calculating, reporting, and remitting all applicable taxes (e.g., Value Added Tax – VAT) to the Federal Inland Revenue Service (FIRS) or respective state tax authorities.

5. Prohibited Activities & Content

Users must not post, list, or engage in:

  • Illegal Goods/Services: Firearms, illegal drugs, counterfeit/pirated items, stolen goods, or human organs.
  • Fraudulent Practices: Price manipulation, posting fake reviews, or deceptive advertising.
  • Cybercrime: Any activity that violates the Nigerian Cybercrimes Act, including distributing malware, hacking, or unauthorized data scraping.
  • Offensive Content: Discriminatory, defamatory, or explicit material.
We reserve the absolute right to remove any listing or terminate accounts violating these rules without prior notice.

6. Payments and Subscriptions

  • Platform Fees: If applicable, businesses agree to pay the stipulated subscription or listing fees to maintain their directory presence. All fees are non-refundable unless explicitly stated otherwise.
  • Transactions: Any payment processing provided directly by the Platform will be facilitated via Central Bank of Nigeria (CBN) licensed third-party payment gateways (e.g., Paystack, Flutterwave).

7. Data Protection & Privacy

Your privacy is governed by our Privacy Policy, drafted in compliance with the Nigeria Data Protection Act (NDPA) 2023. By using the Platform, you consent to the collection, use, and processing of your personal and business data as outlined in our Privacy Policy.

8. Intellectual Property

  • Platform IP: All logos, software, and design elements belonging to [Platform Name] are protected by Nigerian copyright and trademark laws.
  • User Content: By posting content (images, descriptions, logos), you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute said content for promotional and platform operational purposes.

9. Limitation of Liability

To the maximum extent permitted by Nigerian law:

  • [Platform Name] is not liable for indirect, incidental, or consequential damages arising from business transactions initiated through our directory.
  • We do not endorse any specific business, and users engage with service providers entirely at their own risk.

10. Dispute Resolution & Governing Law

  • Governing Law: These terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
  • Amicable Settlement: Disputes between a user and the Platform must first be attempted to be resolved amicably via contact with our support team.
  • Arbitration: If unresolved, disputes shall be settled by binding arbitration in [City, e.g., Lagos/Abuja], Nigeria, in accordance with the Arbitration and Mediation Act, 2023.

11. Contact Information

For questions regarding these terms, please contact us at:

  • Email: [Support Email Address]
  • Address: [Physical Business Address in Nigeria]
  • Phone: [Contact Phone Number]
Note: This is a foundational legal template. You should have a qualified Nigerian legal practitioner review and finalize this document to ensure it perfectly aligns with your specific operational model and liability exposure.